Last updated: March 2026
Welcome to Tripion AI, developed by Welcome to Vietnam. By accessing or using Tripion AI, you agree to the following Terms and Conditions. Please read them carefully before using our service.
1. General Terms
1.1 Acceptance of Terms By using Tripion AI (free or paid), you confirm that you have read, understood, and agreed to these Terms and Conditions and our Privacy Policy.
1.2 Eligibility You must be at least 16 years old to use this service. If you are under 18, parental consent is required.
1.3 Account Responsibility You are responsible for maintaining the confidentiality of your account and for all activities under your account.
1.4 Service Availability We strive to keep Tripion AI available at all times but do not guarantee uninterrupted access. Temporary outages or maintenance may occur.
1.5 Use Restrictions You agree not to use Tripion AI for illegal, harmful, misleading, or abusive purposes, including but not limited to:
- Generating or sharing false or harmful information
- Uploading or requesting sensitive personal data (e.g., credit card details, passports, etc.)
- Attempting to reverse-engineer, overload, or misuse the system
1.6 System Reliability We continuously work to improve Tripion AI and enhance the accuracy and stability of the service. However, system errors, interruptions, or unexpected behavior may occur. We are not liable for any delays, disruptions, or data loss caused by technical issues beyond our reasonable control. If you experience any problems while using the service, please report them to [email protected] so we can investigate and resolve them promptly.
2. Pro Plan Terms
2.1 Access Period Pro access is valid for the duration stated at purchase (e.g., 7-Day Pass or 30-Day Pass). After the period ends, your account automatically reverts to the Free Plan.
2.2 One-Time Purchase Pro plans are one-time payments and do not renew automatically. You may repurchase a plan at any time to extend access.
2.3 Refund Policy All Pro plan purchases are non-refundable, as a free version is provided for users to test the service before upgrading.
2.4 Feature Access Pro users gain extended features such as higher message limits, better AI reasoning, and advanced access to visual or data outputs. Features may change over time as we improve the system.
3. AI Disclaimer and Model Information
3.1 Nature of AI Responses Tripion AI generates responses using OpenAI’s GPT language models (ChatGPT API) combined with curated travel data and custom logic developed by Welcome to Vietnam. Responses are for informational and entertainment purposes only and may not always be accurate, complete, or up-to-date.
3.2 No Professional Advice Information provided by Tripion AI should not be considered professional, legal, or authoritative advice. Always verify critical details (such as visa rules, health and safety regulations, or official prices) with reliable sources before making decisions.
3.3 Model Limitations To the maximum extent permitted by law, Welcome to Vietnam and Tripion AI shall not be liable for any direct, indirect, incidental, consequential, or other damages arising from or in connection with your use of Tripion AI, including but not limited to:
- Reliance on AI responses
- System errors or outages
- Lost data
- Any actions taken based on AI recommendations
By using Tripion AI, you acknowledge and agree that all AI responses are for informational and entertainment purposes only and may not always be accurate, complete, or up-to-date.
3.4 Liability Disclaimer Welcome to Vietnam and Tripion AI assume no responsibility or liability for any damages, losses, or consequences arising from reliance on AI responses.
3.5 User Responsibility You are solely responsible for how you use the information provided by Tripion AI. Do not share confidential, financial, or personal information with the AI.
3.6 Data Privacy Tripion AI does not permanently store personal conversations. Some information may be temporarily logged (e.g., message history, IP address, or user email) to improve service performance, in compliance with our Privacy Policy.
3.7 Travel Content Disclaimer All maps, images, graphics, and other visual content provided by Tripion AI are intended for personal travel use only. While they may serve as general reference, they are optimized for tourism and may not reflect official, scientific, or fully accurate information. Users should not rely on this content for professional, academic, or official purposes.
4. My Journey — Interactive Itinerary Planning
4.1 Description My Journey is an interactive itinerary planning feature within Tripion AI that allows users to create, customize, and optimize travel itineraries across Vietnam. It includes destination suggestions, route planning, transport options, scheduling, and points of interest (places).
4.2 Informational Purposes Only All content generated by My Journey is for reference and personal travel planning only. This includes but is not limited to:
- Suggested destinations, itinerary order, and number of nights
- Travel routes, distances, and estimated travel durations
- Transport modes, service providers, operators (bus, train, flight, ferry), and frequency information
- Estimated costs and price ranges
- Route optimization suggestions
- Points of interest (places, attractions, restaurants, cafés, etc.) within each destination
- Start dates, scheduling, and overnight indicators
4.3 No Guarantee of Accuracy The information provided by My Journey is compiled from curated data sources and automated logic. It may not reflect real-time conditions and is subject to change without notice. Specifically:
- Transport schedules, availability, pricing, and operators may differ from actual services at the time of travel.
- Route suggestions and travel durations are estimates and may vary due to road conditions, weather, seasonal changes, or other factors.
- Points of interest may have changed their hours, location, pricing, or may have closed permanently.
- Cost estimates are approximate ranges and do not constitute quotes or offers.
4.4 User Responsibility Users are solely responsible for verifying all itinerary details with official sources, transport operators, accommodation providers, and local authorities before making any bookings or travel decisions. Welcome to Vietnam and Tripion AI are not responsible for any inconvenience, loss, or cost resulting from reliance on My Journey suggestions.
4.5 Data Storage Itinerary data (destinations, routes, preferences, and selected places) is stored in your account to enable saving and sharing functionality. Shared itineraries are accessible via generated links. You may modify or delete your itinerary data at any time by updating your journey within the application.
4.6 Third-Party Services My Journey may reference third-party transport operators, service providers, and businesses. These references are for informational purposes only and do not constitute endorsements, partnerships, or guarantees of service quality. Welcome to Vietnam has no affiliation with, and assumes no responsibility for, any third-party services mentioned.
5. Contact
If you have questions about these Terms or need support, please contact us: [email protected]
